Terms of Service

1. Who we are and how to contact us

Date to Marry (“Date to Marry”, “we”, “our”, “us”) is a matchmaking platform owned and operated by Pila Studio UG (haftungsbeschränkt), a company with limited liability registered in Germany. The Service is provided through our mobile applications for iOS and Android, this website, and our backend services.

For questions, complaints, legal notices, and as our point of contact for users and authorities under the EU Digital Services Act, write to hello@datetomarry.app. Our full company details are on our Impressum.

2. Acceptance of these terms

By downloading, installing, or using Date to Marry (the “Service”), you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Safety Standards.

These Terms are a binding legal agreement. Continued use of the Service after any update constitutes acceptance of the revised Terms.

3. Eligibility

To use the Service you must:

• Be at least 18 years old.
• Not be prohibited from using the Service under any applicable law.
• Not have been previously banned from the Service.
• Not be a convicted sex offender.
• Be a single adult genuinely seeking a committed, long-term partnership leading to marriage. The Service is not for casual dating, entertainment, or research.

By creating an account you represent and warrant that you meet every one of these conditions. We may suspend or terminate any account we reasonably believe does not.

4. Account registration and security

You must register using accurate, current, and complete information, including your real legal name, date of birth, and a valid email address. Providing false information is a breach of these Terms and may result in immediate termination.

You are responsible for keeping your credentials confidential and for all activity under your account. You agree to use a strong, unique password, to tell us at hello@datetomarry.app if you suspect unauthorised access, to sign out on shared devices, and never to share your credentials.

You may hold one account only. Duplicate accounts may result in all associated accounts being terminated.

5. Identity verification

Every member must complete government-issued identity verification before matching and messaging become available. Verification is carried out by our verification partner, Didit. By submitting documents you consent to Didit processing your identity data under its own terms and privacy policy.

Members who fail or circumvent verification may not use the Service. Presenting fraudulent identification is a breach of these Terms and may be reported to the relevant authorities.

6. What Date to Marry is, and is not

Date to Marry is a matchmaking service for people who intend to marry. It presents one match at a time, after identity verification, and asks both members to answer substantial questions about the life they intend to build.

It is not a social network, a messaging app, an introduction agency acting on your behalf, or a matrimonial broker. We do not act as your agent, we do not negotiate on your behalf, and we do not vouch for any member beyond the verification described in section 5.

7. Matching, communication, and outcomes

No guarantee of matches or outcomes

We do not guarantee that you will receive any match, that a match will lead to a relationship, or that a relationship will lead to marriage. Match availability depends on who else has joined, where they are, and what they are looking for.

Automated and human-assisted matching

Our matching uses automated systems, including artificial intelligence, to score compatibility from the answers you provide, alongside human review. Automated assessments are inherently imperfect, and human review does not guarantee accuracy or your satisfaction with any suggested match. You may request human review of any decision that significantly affects you, as described in our Privacy Policy.

One match at a time

The Service is designed around one active match at a time. We make no representation about how often, how quickly, or how well matches will arrive.

Communication

Communication between matched members happens inside the app. Messages, voice notes, and video may be stored on our servers for service delivery and safety purposes as described in our Privacy Policy.

Couples Companion

Relationship health check-in responses and partner journal entries are private to you. We do not share your individual responses with your partner or any third party, except as required by law or as described in our Privacy Policy.

8. Community standards and ghosting

This Service only works if people take it seriously. Beyond the legal obligations in these Terms, you agree to:

• Answer honestly. Your onboarding answers are the substance of every match you receive. Misrepresenting them wastes another person’s time as much as your own.
• Close matches properly. If a match is not right, end it through the in-app process. Disappearing without a word is a breach of community standards and is recorded against your account.
• Use current photographs of yourself. Heavily edited images, filters that materially alter your appearance, and photographs of other people are prohibited.
• Meet people, or say you cannot. The Service exists to produce real meetings. Indefinite messaging without intent is not what it is for.

Repeated breaches of community standards may reduce how often you are matched, and may result in suspension or termination.

9. Fees and payments

A paid service

Date to Marry is paid. Access to matching and communication requires payment of an Entry Fee and, where applicable, Re-Entry Fees or Couples Companion contributions. All fees are shown to you before you pay.

Payment processing

Payments made in the apps are processed by Apple In-App Purchases or Google Play Billing, managed through RevenueCat. Payments made outside the apps are processed by Stripe. Your payment details are handled by those processors and are not stored by us.

Pricing

We may change prices at any time and will give reasonable notice before a change takes effect. Prices may vary by country. Continued use after a price change constitutes acceptance of the new price.

Taxes

Prices include VAT where we are required to charge it. You are responsible for any other taxes that apply in your jurisdiction.

10. Right of withdrawal (EU and UK consumers)

If you are a consumer in the European Union or the United Kingdom, you normally have 14 days from entering into a distance contract to withdraw from it without giving a reason.

If you have not made that request, or where the Service has not yet been supplied, you may withdraw within 14 days by telling us at hello@datetomarry.app. A clear statement is enough; no particular form is required. We will refund you within 14 days of being informed, using the same payment method you used.

Nothing in this section limits your statutory rights.

11. Refunds

Subject to section 10, the Entry Fee is non-refundable once onboarding has begun. This is deliberate and disclosed before you pay: the Entry Fee funds verification, intake processing, and human review, and it is the signal of commitment the Service is built on.

Purchases made through the App Store or Google Play are also subject to Apple’s and Google’s own refund policies. We do not control refund decisions made by Apple or Google.

We may make exceptions at our discretion where a demonstrable technical failure on our side prevented us from delivering the Service. Write to hello@datetomarry.app within 14 days of purchase describing what happened.

12. Your conduct

You agree to use the Service honestly, respectfully, and in good faith, and specifically to:

• Be truthful in your profile, photographs, identity documents, onboarding answers, and all communication with other members.
• Engage only with the intent of pursuing a serious, committed relationship. Using the Service for entertainment, companionship without intent to marry, research, journalism, or competitive intelligence is prohibited.
• Treat every other member with dignity and respect.
• Comply with the law of your jurisdiction, both in the app and when meeting people in person.

13. Prohibited activities

You may not use the Service to:

• Harass, stalk, threaten, intimidate, or harm any member, inside the app or outside it after a connection made through it.
• Impersonate any person or organisation, or falsely claim an affiliation.
• Send spam, unsolicited commercial messages, or anything unrelated to genuine relationship-seeking.
• Commit fraud or deception of any kind, including romance scams and requests for money, gift cards, or financial help.
• Share or solicit sexually explicit content.
• Share or distribute child sexual abuse material, or any content that sexualises a minor. This is a criminal offence and is reported to law enforcement and to NCMEC without exception. See our Safety Standards.
• Use bots, scripts, scrapers, or AI tools to create profiles, send messages, or interact with the Service other than through the official app.
• Circumvent, disable, or interfere with any security or safety feature, including identity verification and content moderation.
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of the app.
• Use information obtained through the Service to contact members outside the app, except as intended after a mutual in-app connection.
• Collect, harvest, or compile information about other members without their explicit consent.
• Use the Service while married or in a committed relationship, or if you are a convicted sex offender.

Breach of any of the above may result in immediate suspension or termination and, where the law requires it, a report to the relevant authorities.

14. Your content

What you are responsible for

You are solely responsible for everything you upload or transmit through the Service, including photographs, video, voice notes, text, and onboarding answers (“Your Content”). By submitting it you represent that you own or have the rights to it, that it does not infringe anyone’s rights, that photographs and video are of you, and that it breaks no law and none of these Terms.

The licence you give us

You grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to use, store, display, reproduce, and process Your Content solely to operate and improve the Service. This licence ends when you delete the content or your account, subject to the retention described in our Privacy Policy.

With your separate, explicit consent we may use anonymised or aggregate insights from onboarding answers to improve matching. We will never sell your identifiable content, or share it with third parties for marketing.

15. Moderation, appeals, and copyright complaints

We may review, moderate, remove, or restrict access to any content that we consider, acting reasonably, to breach these Terms. Removing content does not waive any other remedy available to us.

Appeals. If we suspend your account or remove your content, we will tell you why where we are permitted to. You may contest the decision by writing to hello@datetomarry.app, and a person will review it.

Copyright and other rights. If you believe content on the Service infringes your rights, write to hello@datetomarry.app with a description of the work, where the content appears, your contact details, and a statement that you believe in good faith the use is unauthorised. We will investigate and remove infringing content where the complaint is substantiated.

16. Safety and the absence of background checks

When meeting someone for the first time, we strongly recommend that you meet somewhere public and busy, tell someone you trust where you are going, arrange your own transport, and leave if anything feels wrong. Do not share your home address, workplace, or financial details with someone you have not met and come to trust.

To the fullest extent permitted by law, we are not liable for harm arising from your interactions with other members, on the platform or in person. If you feel unsafe, use the in-app report feature or write to hello@datetomarry.app. In an emergency, contact your local emergency services first.

17. Intellectual property

The Date to Marry name, logo, apps, website, and all material we provide (other than Your Content) belong to Pila Studio UG (haftungsbeschränkt) and are protected by intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the app on your own device for your own personal, non-commercial use.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the app or the Service. All rights not expressly granted are reserved.

18. Third-party services

The Service relies on the providers below. Using the Service means accepting that they may process your data under their own terms and privacy policies. What each one receives is set out in our Privacy Policy.

• Didit — identity and age verification
• Firebase (Google) — authentication, crash reporting, and push notification delivery
• DigitalOcean Spaces — storage of photographs, video, and voice notes
• OpenAI — AI-assisted compatibility scoring and Companion suggestions
• Stripe — payment processing outside the app stores
• Apple and Google — in-app purchases, managed through RevenueCat
• ForwardEmail — transactional email delivery
• PostHog — product analytics
• Vercel — hosting of this website

We are not responsible for the practices, content, or policies of any third party, and a link to one is not an endorsement.

19. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure; that defects will be corrected; that the Service is free of harmful components; or that any match, relationship, or other outcome will result from using it.

Some jurisdictions do not allow the exclusion of implied warranties, and nothing here excludes rights you have that cannot lawfully be excluded — including your statutory rights as a consumer.

20. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, or for any other liability that cannot lawfully be excluded. Your mandatory statutory rights as a consumer are unaffected.

Subject to that, and to the fullest extent permitted by law, Pila Studio UG (haftungsbeschränkt) and its directors, officers, employees, and agents are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, use, or data, arising out of or relating to your use of or inability to use the Service.

Subject to the first paragraph of this section, our total aggregate liability for all claims arising out of these Terms or the Service is limited to the greater of the total fees you paid us in the twelve months before the event giving rise to the claim, or EUR 100.

In particular, and again subject to the first paragraph of this section, we disclaim liability for the acts, omissions, or conduct of any member, online or in person; for content submitted by members; for injury, distress, or loss arising from meetings arranged through the Service; for unauthorised access to your data caused by circumstances outside our reasonable control; and for failures or delays caused by events beyond our control.

21. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Date to Marry, Pila Studio UG (haftungsbeschränkt), and its directors, officers, employees, affiliates, contractors, and agents against claims, liabilities, damages, losses, and reasonable legal costs arising from your use of the Service, Your Content, your breach of these Terms, your violation of anyone’s rights, or any misrepresentation you make. This does not apply to the extent the claim arises from our own breach or negligence.

22. Governing law and disputes

Governing law

These Terms, and any dispute arising from them, are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory laws of your country of residence.

Talk to us first

Before starting any formal dispute, please write to hello@datetomarry.app and give us 30 days to resolve it with you directly.

Courts

If a dispute cannot be resolved informally it may be brought before the courts with jurisdiction at our registered seat in Germany. If you are a consumer, you may also bring proceedings in the courts of your country of residence, and we may only sue you there.

Consumer arbitration

We are not obliged, and are not willing, to take part in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the German VSBG. This does not affect your right to go to court or to contact a supervisory authority.

23. Termination

We may suspend or terminate your account and access to the Service where you breach these Terms, where we are required to by law, or where continuing to serve you would put other members at risk. Except where immediate action is necessary, we will give you notice and a reason.

You may delete your account at any time from inside the app, or by following our account deletion instructions. On deletion we handle your data as described in our Privacy Policy.

On termination your licence to use the Service ends and you must stop using the app. Fees already processed are non-refundable except as stated in sections 10 and 11. Sections that by their nature should survive termination do so, including 14 (Your content), 17 (Intellectual property), 19 (Disclaimer of warranties), 20 (Limitation of liability), 21 (Indemnification), and 22 (Governing law and disputes).

24. Changes to these terms

We may update these Terms. We will post the revised version here and in the app and, for material changes, notify you by email at least 30 days before they take effect. The date at the top of this page shows when it was last revised.

If you do not accept a change, you may stop using the Service and delete your account before the change takes effect.

25. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and Safety Standards, are the entire agreement between you and us about the Service and supersede anything that came before.

Severability. If any provision is unenforceable it is modified to the minimum extent necessary to make it enforceable, and the rest continues in force.

No waiver. If we do not enforce a right, that is not a waiver of it.

Assignment. You may not assign your rights or obligations without our written consent. We may assign ours, and will tell you if we do.

Language. These Terms were written in English. Where a translation conflicts with the English version, the English version prevails, except where the law of your country requires otherwise.